Terms & Conditions
We offer complimentary standard shipping on all items, with expedited shipping available for an additional charge. Please be assured that your item(s) will ship out within one business day of purchase (Friday and Saturday purchases will ship on Mondays), excluding holidays. We determine the most efficient shipping carrier for your order (U.S. Postal Service-USPS or Federal Express). We will not ship to P.O. Boxes or to addresses outside the U.S.
RETURNS & CANCELLATIONS
We guarantee your complete satisfaction. If you are unhappy for any reason with your purchase, you must return the item in its original condition within 30 days. Please contact us via email or phone for specific return instructions. Once the item has been returned, we will issue a full refund of the purchase price (less any expedited shipping costs). Worn or damaged items cannot be accepted for refund unless deemed to be defective.
Please fully insure your items when shipping back to us. We are not responsible for packages lost or damaged during the return process.
You may cancel your order within 24 hours of placement. If you wish to cancel an order, please contact us immediately. If your order has already been shipped, the normal return and refund policies will apply.
All payments must be made at time of purchase and are made subject to acceptance by you or the site’s terms and conditions.
All prices quoted on this website are in U.S. Dollars, and payments must be made as such. Sales tax at the rate of 6.0% will be added to any purchase shipped within the Commonwealth of Virginia.
We make every effort to update our website with the latest stock availability; however, because all the items shown are also available in our physical store, we cannot absolutely guarantee that an item will be available when ordered online. Changes will be shown on the web site as soon as possible. In the event that the item you ordered is not available, we will contact you to offer you alternatives or to provide you with the opportunity to cancel your order.
If you are unable to locate a certain item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact us.
We make every reasonable effort to display our merchandise on CarrerasJewelers.com as accurately as possible. Unfortunately, various factors, including display and color capabilities, may affect what you actually see on your screen.
We will use reasonable efforts to include accurate and current information on the site, but there may be occasions when information on the site contains typographical errors or omissions within product information. We will correct any known errors as soon as possible.
Unless otherwise stated, all gemstones are graded and evaluated in their mountings to the maximum extent that the mounting permits. Approximate weights are formulated by taking measurements and applying acceptable formulas; as such they are estimates only. Exact determination of color, clarity and proportions may be prevented by certain types of mountings. Unless otherwise stated, all color gemstones and pearls are assumed to be subject to a relatively stable and possibly undetected color or clarity enhancement.
Major diamonds are graded with the use of pre-graded permanent master diamonds color comparison stones and the grading nomenclature prescribed by the GIA.. Small fancy, round, full and single, and baguette cut diamonds (melee) are evaluated according to their approximate weights and average quality grades using Gemological Institute of America (GIA) grading scale. Colored Gemstones are graded using the GIA prescribed colored stones grading system and nomenclature.
Authenticity, antiquity, decorative periods, vintages and or circa dating are determined to the best of our ability based on materials used, methods of manufacture, design, hallmarks and signatures, lapidary techniques, technological developments and reference consultation. Dating and period attributions are not an exact science as decorative periods frequently overlap and borrow influences from one another.
ESTATE ITEMS DISCLAIMER
Throughout our site, you will see the term “estate” used in titles and descriptions of jewelry items. While “estate” is often interpreted as meaning “old” or “vintage”, the term simply means previously-owned. If it can be determined, we will list the approximate style period of items (Art Deco, Edwardian, etc.). An item that is just described as “estate” is usually a contemporary style, and generally of similar quality to those items we carry in our new collections.
When considering one of Carreras’ estate items, there are a few things to keep in mind:
- We cannot know the complete history of the piece…its exact age, how it was worn, or any modifications that have been made since its manufacture if undetectable upon inspection.
- An estate item by definition is “used” and thus will logically have some wear. When warranted, necessary repairs are done before an item is made available in-store or on the site. We cannot guarantee that a piece will or will not need future repairs, nor can we be responsible for “unknown” work that was done previously. Sometimes a repair, if not done correctly, may devalue a period piece, or the work may be cost prohibitive; in these instances, repairs will not be made.
- Many estate pieces have parts that are not original to the piece. We may or may not be able to detect these small differences.
- Unless otherwise stated, the weights, sizes, colors and other grading factors of gemstones are estimated, being determined insofar as the piece allows.
- We do our best to authenticate manufacturer/designer markings. If you have any questions about the validity of a certain designer item, please contact us.
- Vintage style periods are determined to the best of our ability, but because styles tend to overlap and “borrow” from each other, there aren’t hard-and-fast rules dictating the periods.
E-COMMERCE TERMS & CONDITIONS
Our goal is to provide you with a pleasant and satisfying online shopping experience. We value your feedback and would appreciate suggestions for improving our policies and procedures.
We reserve the right to alter, suspend or discontinue any aspect of this website or its content. In addition, unless stated otherwise, any new features including new content and/or the sale of new goods shall be subject to these terms and conditions. We will never make any changes to our company policies or website which would make them less protective of our customers’ personal and private information.
By accessing any web page contained within the Carreras, Ltd. site (www.CarrerasJewelers.com), you agree to be legally bound to and to abide by the terms set forth below:
All information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "content") included on this site (including, without limitation, text, graphics, logos, button icons, images, audio clips and software) is the property of Carreras, Ltd. or its vendors and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Carreras, Ltd. and protected by U.S. and international copyright laws.
Subject to these terms and conditions, Carreras, Ltd. grants you a limited non-exclusive, royalty-free license to view the content on this site. Any other commercial use, including the reproduction, copying, modification, distribution, transmission, republication or display of the content on this site is strictly prohibited.
You are not granted any right to use Carreras, Ltd.’s service marks, logos, trade dress (including without limitation the layout of this site) or other marks, and all such items shall remain the property of Carreras, Ltd. All other trademarks, service marks, product names, and company names and logos appearing on the site are the property of their respective owners.
DISCLAIMERS AND LIMITATION OF LIABILITY
This site is provided by Carreras Jewelers on an “as is” basis. No representations or warranties of any kind, express or implied, are made as to the operation of the site, the information, content, materials or products included on this site. To the full extent permissible by law, Carreras Jewelers disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, trade usage and infringement.
Carreras, Ltd. will not be liable for any loss of use, loss of data, interruption of business, lost profits or any direct, indirect, special, incidental, punitive and consequential damages of any kind. You agree that this shall apply to all content, software and services available through the site.
This site has links to other web sites which are not under the control of Carreras, Ltd. and we neither endorse nor are responsible for the accuracy or reliability of the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. Furthermore, the mere presence of a link is not an implication of sponsorship, endorsement or affiliation. Under no circumstances shall Carreras, Ltd. or its affiliates, or any of its licensors, officers, employees, or agents be liable for any loss or damage caused by a person's reliance on information obtained through Carreras, Ltd. or the site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.
CARRERAS, LTD.’S RIGHTS
Carreras, Ltd. reserves the right to cooperate fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communication transmitted on this website) or purported unlawful activities of any user.
We may elect to monitor areas of the site electronically and may disclose any content, records, or electronic communication of any kind (1) to satisfy any law, regulation, or government request, (2) if such disclosure is necessary or appropriate to operate Carreras, Ltd. or (3) to protect the rights or property of Carreras, Ltd., its customers, sponsors or providers.
We reserve the right to make changes to this site and these terms and conditions at any time and without notice to you.
PRIVACY AND SECURITY
Your privacy and the security of the information you share with us are of the utmost importance. We protect the information which you provide when using our website, including your name, addresses, email address, password, and telephone number, etc. Any credit card information which you provide is encrypted for your protection.
We will use your contact information for communications concerning your questions or orders, or to notify you of special events, offers, or other helpful information. We do not sell or provide your information to others.
YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS BY USING WWW.CARRERASJEWELERS.COM