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SHIPPING
We offer complimentary standard shipping on all items, with expedited shipping available for an additional charge. Please be assured that your item(s) will ship out within one business day of purchase (Friday and Saturday purchases will ship on Mondays), excluding holidays. We determine the most efficient shipping carrier for your order (U.S. Postal Service-USPS or Federal Express). We will not ship to P.O. Boxes or to addresses outside the U.S.
RETURNS & CANCELLATIONS
We guarantee your complete satisfaction. If you are unhappy for any reason with your purchase, you must return the item in its original condition within 30 days. Please contact us via email or phone for specific return instructions. Once the item has been returned, we will issue a full refund of the purchase price (less any expedited shipping costs). Worn or damaged items cannot be accepted for refund unless deemed to be defective.
Please fully insure your items when shipping back to us. We are not responsible for packages lost or damaged during the return process.
You may cancel your order within 24 hours of placement. If you wish to cancel an order, please contact us immediately. If your order has already been shipped, the normal return and refund policies will apply.
© 2018 Carreras Jewelers LTD. All Rights Reserved.